Baze — Accessories Stop Pty Ltd (ACN 666 120 903). This list forms part of the Baze Platform Subscription Agreement (clause B) and is referred to by the privacy policy. It states, for each third-party service the platform can use, the category it belongs to, whether the customer or Baze holds the account, the States and Territories it supports, and where it processes information.
A Platform Service is a service Baze itself uses to run the platform for every customer. Baze holds the account, chooses the provider, and is responsible for it.
A Customer Integration is a service the customer holds its own account with and connects to its own workspace. The customer chooses it, pays for it, agrees its terms, and makes the disclosure to it; the platform transmits data to it only as the customer configures. A customer that connects none of these still has a working platform — every one of them is optional.
Used for every workspace. Australian hosting is deliberate: the application, its databases, its documents, its outbound email and its real-time messaging all run in Sydney.
| Category | Sub-processor | Processes in | Notes |
|---|---|---|---|
| Hosting and databases | DigitalOcean | Australia (Sydney) | The application, and a separate database per customer. |
| File and document storage, backups | Amazon Web Services — S3 (ap-southeast-2) | Australia (Sydney) | Identity documents, photographs, signed agreements, daily backups. |
| Content delivery | Amazon CloudFront | Global edge network, United States operator | Serves documents over expiring signed links. A file is cached at the edge nearest the person opening it. |
| Email delivery | Amazon Web Services — SES (ap-southeast-2) | Australia (Sydney) | Every customer's outbound mail. |
| Real-time messaging | Pusher (cluster ap4) | Australia (Sydney) | Live updates in the browser and the app. Channels are scoped per customer. |
| Error and performance monitoring | Sentry | United States | Diagnostics. Not a copy of the records. |
| Mapping and address verification | Google Maps Platform (Places) | United States | Address autocomplete and verification as an address is typed. |
| Mobile push notifications | Apple Push Notification service; Expo | United States | Carries the alert, not the record. Applies only where staff install the Baze app. |
| Business register lookup | Australian Business Register | Australia (Commonwealth) | ABN status and GST registration. |
| Public-holiday calendar | Nager.Date | Overseas | Dates only. No personal information is sent. |
Available to connect. Which ones a given workspace actually uses is recorded in that customer's own configuration, and a customer may use one provider in a category and none in another.
| Category | Providers | Jurisdictions | Processes in |
|---|---|---|---|
| Direct debit | EziDebit; Stripe | All States and Territories | Australia; Stripe also United States |
| Payment links | Square; Stripe | All States and Territories | United States |
| Card terminal | Square; Tyro; Lightspeed | All States and Territories | Australia (terminal); United States (Square platform) |
| Messaging and voice | Twilio — SMS, WhatsApp, click-to-call | All States and Territories | United States |
| Artificial intelligence and document reading | Google Gemini; Anthropic Claude | All States and Territories | United States |
| Vehicle telematics and tracking | Oucan; EnsueTRAK; FindTag | All States and Territories | Australia (EnsueTRAK); overseas (Oucan, FindTag) |
| Remote vehicle lock | By vehicle model; manual fuel cut needs no provider | All States and Territories | With the telematics provider for that vehicle |
| Toll roads | Linkt | NSW, QLD, VIC | Australia |
| Toll roads | NSW E-Toll (Transport for NSW) | NSW | Australia |
| Toll roads | EastLink | VIC | Australia |
| Registration and government platforms | Service NSW | NSW | Australia |
| File storage (backup copy) | Google Drive | All States and Territories | United States |
Clause 2.6 of the agreement says the platform does not warrant that every feature works in every State or Territory, because some depend on government platforms that differ between them. The ones that are limited today:
Baze may update this list under clause 6 of the agreement as providers are added, replaced or withdrawn. The current version is always published at this address.
Questions about a provider, or about where information goes: privacy@baze.com.au.
Published at baze.com.au/legal/integrations. Last reviewed 25 September 2026.