Features › Mobile app
The business, in your pocket.
The Baze staff app puts customers, the team and the paperwork on the phone — so work doesn't wait for a desk.
Customers, on the run
Answer customers from anywhere.
Every WhatsApp and SMS conversation is on the phone, with the rental beside it. Reply from the car park, the workshop or the airport.
- Every customer, one inbox — found by name or number plate.
- Photos, video and voice notes — both ways, filed on the customer.
- Translated — French, Chinese, anything.
Your team, always there
Stay connected with the team.
Staff talk inside each customer's chat and in team rooms. An @mention reaches the right person — at the desk or on the road.
- @mentions — the person named gets a notification, wherever they are.
- Team rooms — the workshop, the front desk, every shop.
- Staff-only notes — inside the customer's chat; the customer never sees them.
After hours
Switch off after work.
One switch mutes customer messages in the evening. Anything that matters still gets through — so switching off doesn't mean missing something.
- Quiet in the evening — customer messages wait until the morning.
- Alerts always get through — and so do @mentions and team rooms.
- Set by the company — the window and weekends are chosen once, for everyone.
Paperwork
Snap it. Baze files it.
Point the phone at a rego paper or a fine and keep shooting. Each one is read as you go and filed on the right vehicle — nobody types it in.
- Rego papers — plate, VIN and expiry checked and updated.
- Fine notices — matched to whoever had the car, ready to nominate.
- A whole stack at once — keep shooting; each one is read in turn.
From the desk to the phone
Set up on the computer. Send it to a phone.
While a rental is set up at the desk, one click sends the handover photos to a colleague's phone. The notification opens the photo walk — every photo lands on the rental. A code on screen works for any phone too.
The workshop, off the computer.
A workshop floor is crowded. Walking across it to a computer just to mark a job done is where records go missing. Mechanics always have their phone on them — so the next thing we're building is the workshop in the app: take a glove off, tap, carry on.
- Tick jobs off at the vehicleTasks, notes and photos, without leaving the bay.
- Photograph the part, send it for approvalThe cost reaches the supervisor's phone straight away.
- Clock on and off from the phoneHours land on the job, not on a sheet at the end of the week.
We're building Baze around the phone. The workshop is next.
See it running on a real rental fleet.
Free trial and free data migration.