Features › Rentals

Every rental, from enquiry to keys back.

Bookings, sign-ups, contracts and handovers run the same way at every shop, whoever is on the desk.

Customer sign-up

Customers sign themselves up.

AI reads the passport and licence, so nobody re-types an ID. The front desk just approves.

ID checks

Check an ID in seconds.

Point at a field and the photo zooms to it. Anything typed differently is flagged. Try it.

1 thing needs a decisionEverything the customer typed matches their documents.

Driver LicenceAI read: high
A made-up demo driver licence

Point at a field to zoom in

Contracts & e-signing

Signed on screen. Never printed.

Rental agreement and direct debit request, one signature. Filed on the rental, every version kept.

On the record

Every action has a name on it.

Each rental keeps its full activity log. On a shared computer, every money action asks for the staff member's PIN — so the business always knows who did what.

Runner Radar Add-on

Spot an abandoned rental 22 days before it happens.

Every night Baze checks each rental for one risk: the customer abandoning it owing more than the bond, and says how sure it is. Staff know whom to watch, what to listen for when they talk, and note what they hear. Nothing happens on its own.

  • 22 days ahead. Replayed on real rentals, the first warning came a median 22 days before staff knew anything was wrong: time to talk, collect the bond, or take the vehicle back before the debt grows.
  • A confidence on every flag. Measured on how real rentals turned out: at the top level, 9 in 10 flagged rentals ended owing more than the bond.
  • Not the usual tells. One bounced debit, a customer gone quiet on WhatsApp, a damage charge: each a coin flip on its own. What predicts is the shape of what they owe against what the business holds.

Measured on real rentals at a working Sydney fleet, replayed week by week with only what was known at the time. A rental needs a few weeks of history before it can be read.

Everything in Rentals

Bookings & drafts

Hold a vehicle for a customer before they commit.

  • Draft a booking with suggested vehicles
  • Unconfirmed drafts expire on their own
  • Confirm it and the first week and payment schedule are set up

Customer sign-up & ID checks

Customers apply on their phone; staff approve from one queue.

  • Sign-up link by QR, SMS or WhatsApp
  • AI reads the passport and licence
  • Duplicate and blacklist checks on every application

Contracts & e-signing

Signed on screen, filed on the rental, never printed.

  • The company's own contract templates
  • Direct Debit Request signed with the contract
  • Changes are re-signed, and the old version is kept

Handover & return photos

Guided photos at pickup and return, so damage is never a guess.

  • Photo slots set by each company
  • Odometer and condition always captured
  • Photos filed on the rental, with the date

Vehicle switches & returns

Switch, pause or return without losing the money trail.

  • The customer signs before a vehicle switch
  • A return can be undone if it was a mistake
  • Bond checks run before anything is refunded

Customer portal

Customers help themselves, without a password.

  • Pay fees and tolls from a link
  • Accept and download their documents
  • Send an odometer photo and ask for their bond back

Runner Radar Add-on

Spot the rentals likely to be abandoned owing more than the bond.

  • Every rental checked each night, with a confidence
  • The reasons in plain words, a click away
  • Staff note what they hear; it never acts on its own

See it running on a real rental fleet.

Free trial and free data migration.

Book a demo