Features › Payments & collections

Every way a customer pays. Every dollar chased.

Payments land on the right rental by themselves, and anything overdue is followed up without someone remembering to.

Direct debit
Card terminal, payment links & cash
Arrears & payment plans
Bonds & refunds

Payments

Every way a customer pays. One ledger.

Direct debit, card terminal, payment links and cash — each payment lands on the right rental by itself. Nobody matches money by hand.

Direct debitEzidebitStripe
Weekly debits with a reminder the day before. Failed ones are retried and chased.
Card terminalSquare
Tap on the counter terminal — the payment matches itself to the rental.
Payment linksSquareStripe
Sent by WhatsApp, or SMS when a customer isn't on it, with the amount already filled in, paid by card through Square or Stripe. Anyone who owes also gets a daily account summary by email — every charge listed, with a Pay button.
Sent byWhatsAppSMSEmail
Cash & bank transfer
Recorded with a staff PIN and reconciled every day.

HHarbour City Rentalsbusiness account

Today

$412.60

Pay $412.60 — Harbour City Rentalsharbourcity.baze.com.au

Hi Daniel, here is your secure payment link for $412.60.

harbourcity.baze.com.au/p/7Kq2x

Reply if you have questions.

10:02 am

Pay now

Not on WhatsApp? The same message goes by SMS instead — it always arrives.

Also in Payments & collections

Direct debit

Weekly debits through Ezidebit or Stripe, handled end to end.

The bank account is checked before the first real debit
A reminder the day before each debit
Failed debits are retried and the customer is told

Arrears & payment plans

One desk for every balance that needs action.

Promises to pay break by themselves when missed
Payment plans signed online
Write-offs need the owner's approval

Bonds & refunds

What's owed back, on which day, and why it can't go yet.

A calendar of bonds due, with each day's total
Unpaid tolls and fees come out before a refund
Refunds approved, then sent, from one queue

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